Analytics Work

Analytics across business problems and industries

A selection of professional analytics work, end-to-end portfolio projects and practical case studies spanning customer, marketing, commercial, product and operational analytics.

Banking · Retail · Telecom · Technology · Healthcare · FMCG · Digital

Selected Professional Analytics Work

A selection of challenges I have worked on professionally, presented through the analytics problem and business context while respecting client and deliverable confidentiality.

Customer Segmentation & Lifetime Value

Kernel Analytics

Retail · Customer Analytics

Customer segmentation and predictive Customer Lifetime Value modelling from historical purchases, connecting the groups with strategic objectives and marketing initiatives.

  • Segmentation
  • CLV
  • Predictive Analytics

Customer Acquisition Modelling

Kernel Analytics

Telecommunications · Customer Analytics

Development of predictive models supporting customer acquisition prioritisation in telecommunications.

  • Predictive Modelling
  • Acquisition
  • Customer Analytics

Sales Forecasting & Stock Distribution Optimisation

Kernel Analytics

Retail · Operations Analytics

Predictive algorithm to estimate sales and support stock distribution from warehouse to destinations.

  • Forecasting
  • Optimisation
  • Operations Analytics

Inventory & Store Labour Optimisation

Boston Consulting Group (BCG)

Retail · Operations Analytics

Analytics supporting strategic inventory management and store labour optimisation for a supermarket and hypermarket retailer.

  • Inventory
  • Optimisation
  • Retail

Retail Banking Pricing Analytics

Boston Consulting Group (BCG)

Banking · Analytics Consulting

Analytical support for a retail banking pricing strategy initiative, alongside automation and validation of document-based information.

  • Pricing
  • Banking
  • Analytics Consulting

Digital Consumer Behaviour Analytics

GfK

Technology · Retail · Travel · Digital

Analysis of digital behaviour using desktop and mobile metering data, including online purchasing and retail, travel and social media projects.

  • Behavioural Analytics
  • Digital Analytics
  • Consumer Insights

Customer & Purchase Behaviour Analytics

Hello Time

E-commerce · Small Business

Customer segmentation and Market Basket Analysis to uncover customer and purchasing patterns and translate them into practical business recommendations.

  • Customer Segmentation
  • Market Basket Analysis
  • Customer Behaviour

Customer Analytics & Route Optimisation

Chiper · Freelance

Retail / E-commerce

RFM customer analysis and route optimisation delivered as part of broader analytics and data-strategy support.

  • RFM
  • Customer Analytics
  • Route Optimisation
  • Data Strategy

Epidemiological Surveillance & Reporting Automation

TheWhiteam · Proyecto ECDC

Public Health · Data Automation

Collection, analysis and automation of surveillance data from EU/EEA countries, supporting epidemiological reporting and disease-specific analytical requests.

  • Data Automation
  • Reporting
  • Statistical Analysis

Business Analytics Case Studies

Practical frameworks showing how I would structure common analytics questions, what evidence I would use and how I would connect analysis with business decisions.

10 case studies available

Customer Analytics

Customer Segmentation

How can useful customer groups be identified to support differentiated strategies?

Industry: Retail & E-commerce · Banking · Telecom · Insurance · Services

  • Clustering
  • RFM
  • Validation
  • Activation
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Commercial Analytics

Market Basket Analysis

Which products are purchased together, and how can those associations be used responsibly?

Industry: Retail & E-commerce

  • Association Rules
  • Support
  • Confidence
  • Lift
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Customer Analytics

Customer Churn & Retention

Which customers are at risk of leaving, and which intervention is worth making?

Industry: SaaS & Digital · Telecom · Banking · Insurance · Retail

  • Churn Definition
  • Risk Modelling
  • Survival Analysis
  • Experimentation
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Predictive Analytics

Propensity Modelling

Which customers are most likely to take a relevant future action?

Industry: Telecom · Banking · Insurance · Retail · SaaS

  • Classification
  • Scoring
  • Calibration
  • Uplift
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Customer Analytics

Customer Lifetime Value

How can the future value of each customer relationship be estimated to inform decisions?

Industry: Retail · Banking · Telecom · Insurance · SaaS

  • CLV
  • Probabilistic Models
  • Forecasting
  • Value
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Marketing Analytics

Marketing Campaign Effectiveness

What incremental effect does a campaign create, and for whom does it work best?

Industry: Retail · Banking · Digital · Telecom · Insurance · Services

  • Experimentation
  • Incrementality
  • Attribution
  • Uplift
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Product Analytics

Product & Feature Adoption

How do users adopt a feature, and which frictions limit its value?

Industry: SaaS & Digital · Banking · Insurance · Services

  • Events
  • Cohorts
  • Funnels
  • Experimentation
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Commercial Analytics

Sales Funnel & Conversion

Where is conversion lost in the sales funnel, and which improvements should be prioritised?

Industry: SaaS · Banking · Insurance · Telecom · Services · Retail

  • Funnel
  • Cohorts
  • Journey Analytics
  • Experimentation
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Commercial Analytics

Pricing & Revenue Analysis

How can price, demand, mix and revenue be understood without confusing association with causality?

Industry: Banking · Retail · Travel · Insurance · SaaS · Telecom

  • Pricing
  • Elasticity
  • Mix
  • Scenarios
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Operations Analytics

Demand & Sales Forecasting

What demand should be expected, and how can an uncertain forecast support better decisions?

Industry: Retail & E-commerce · Travel & Services · Digital · Healthcare

  • Time Series
  • Forecasting
  • Uncertainty
  • Planning
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Featured Portfolio Projects

End-to-end projects that offer a closer view of how I connect analysis, communication and practical application.

Project visual in preparation

Portfolio Project

Customer Analytics · In development

Understanding Customer Behaviour

A Customer Analytics project focused on understanding customer behaviour and transforming data into useful information for decision-making.

  • Customer Behaviour
  • End-to-end Analysis